Managed IT for developers, contractors and project offices

For a developer or contractor the managed contract covers one stable head office and a constantly changing set of sites, and the value is almost entirely in how well it handles the changing half. We build a repeatable site pattern first: a defined kit, a connectivity plan including a temporary link for when the permanent circuit will not arrive in time, and an access model that can be stood up in days rather than negotiated each project. Just as important is the decommission, which is the step everyone skips. When a project closes, hardware is recovered onto the register and access is genuinely revoked, because otherwise the company slowly loses track of what it owns and consultants retain access to project material years after handover. At head office the recurring problem is storage: CAD and BIM files strain backup windows to the point where they stop completing, and the fix is a backup design built around the actual file sizes rather than a default schedule. External access is the other constant. Architects, consultants and subcontractors all need some route into project material, so accounts are time-bound and scoped to a project area, with an end date set at creation rather than a review that never happens.

Corridor occupiers are usually judged on availability by someone who does not work in the building: a parent company, a client, or an SLA. Managed IT here is about making uptime evidenced rather than assumed.

The common failure is a growing office where IT was fine at 30 seats and quietly stopped being fine at 90. Nobody owns patching, the firewall rules have accreted, and the first sign of trouble is a floor that cannot work.

We take the whole operational load, run it to a documented standard, and report against it so the people asking you for uptime numbers get real ones.

Site offices connected via a consumer dongle with no security and no monitoring. Under a managed it contract, the quarterly review tracks it, so you can see whether it is getting better or worse For developers, contractors and project offices that matters because sites appear and disappear leaves very little room once site offices connected via a consumer dongle with no security and no monitoring is the thing that fails.

Drawings held locally on a site machine, outside any backup. Under a managed it contract, we monitor for it and act on the alert rather than waiting for a report For developers, contractors and project offices that matters because drawing files are large and heavily revised leaves very little room once drawings held locally on a site machine is the thing that fails.

Contractor accounts left active long after the project completed. Under a managed it contract, it goes into the documented baseline, so it stops being a recurring surprise For developers, contractors and project offices that matters because many external parties need access leaves very little room once contractor accounts left active long after the project completed is the thing that fails.

Head office work runs to a normal schedule. Site work is planned around the construction programme, since a site office cannot lose connectivity during a pour or an inspection.

Managed clients have a 30-minute response target for critical issues. For a first enquiry, we reply within 4 business hours.