We are 15 people. Is it too early for this?

The controls that matter most, multi-factor authentication, device encryption and a leaver process, are cheapest to put in at fifteen and painful to retrofit at fifty. We would rather set up a small correct baseline now than a remediation project later.

A customer sent us a security questionnaire. Can you help?

Yes, and this is the most common reason startups call us. We work through it, identify what genuinely exists versus what is assumed, close the real gaps, and give you evidence rather than assertions for the answers.

Our engineers manage the cloud. Do you take that over?

Usually not, and we would not recommend it. Your engineers keep the product infrastructure. We take the corporate side: identity, devices, Microsoft 365, security baseline and the joiner-leaver process, which is what tends to be nobody's job.

What does due diligence actually ask for?

Access control and offboarding evidence, device management status, backup and restore testing, licence compliance, and incident history. All things that are straightforward if maintained and awkward to reconstruct if not.

Startups and scale-ups · Hyderabad

IT services for startups and scale-ups in Hyderabad

Hyderabad's startup activity concentrates around Gachibowli, Madhapur and HITEC City, close to the incubator and accelerator ecosystem and to the talent pool the larger campuses created. The IT question changes sharply at funding: what was fine for eight people becomes an obstacle at forty, and it usually becomes visible during a customer security review.

Talk to us about startups and scale-ups What we deliver

The systems startups, funded scale-ups and small product teams actually run

Support only works if the provider knows what is on the network. This is the stack we expect to find, and the one we scope against.

Microsoft 365 or Google Workspace as the whole productivity stack
Cloud infrastructure, typically Azure or AWS, owned by the engineering team
A long list of SaaS subscriptions nobody has a complete inventory of
Laptops, often bought individually and sometimes personally owned
Source control and CI, holding the actual asset
Customer data in production systems that were built quickly

What constrains IT decisions in startups and scale-ups

Enterprise customers run security reviews: The first large customer will send a security questionnaire. Answering it credibly requires controls to already exist, and this is where most startups discover they cannot evidence anything.
Investor and acquirer due diligence: Technical and security due diligence examines access control, offboarding, backups and licence compliance. Gaps become price adjustments or delays.
Cost discipline is real: Spend has to be justified. The right answer is the smallest set of controls that genuinely reduces risk, not an enterprise stack scaled down.

What we find going wrong

These are the recurring failures across the startups and scale-ups estates we have taken on. If several of them are familiar, the pattern is more common than it feels.

No offboarding process, so former employees keep access to email, code and cloud
Personal devices holding customer data with no encryption or management
SaaS subscriptions paid for and forgotten, and no inventory of what holds company data
Cloud accounts with root credentials shared between founders
Backups assumed because the platform is cloud, with nobody having tested a restore

How we deal with each of those

No offboarding process, so former employees keep access to email, code and cloud. We find it during the audit and fix it before it becomes an incident, rather than discovering it in a post-mortem. For startups, funded scale-ups and small product teams that matters because enterprise customers run security reviews leaves very little room when no offboarding process is the thing that fails.

Personal devices holding customer data with no encryption or management. It goes into the monitored baseline, so the failure is caught by an alert instead of by a user. For startups, funded scale-ups and small product teams that matters because investor and acquirer due diligence leaves very little room when personal devices holding customer data with no encryption or management is the thing that fails.

SaaS subscriptions paid for and forgotten, and no inventory of what holds company data. We remediate it and then document the control, so it can be evidenced rather than asserted. For startups, funded scale-ups and small product teams that matters because cost discipline is real leaves very little room when saaS subscriptions paid for and forgotten is the thing that fails.

Cloud accounts with root credentials shared between founders. It becomes a scheduled, owned task under the contract rather than nobody in particular being responsible for it. For startups, funded scale-ups and small product teams that matters because enterprise customers run security reviews leaves very little room when cloud accounts with root credentials shared between founders is the thing that fails.

Backups assumed because the platform is cloud, with nobody having tested a restore. We design it out, because responding to the same fault repeatedly costs more than fixing the cause once. For startups, funded scale-ups and small product teams that matters because investor and acquirer due diligence leaves very little room when backups assumed because the platform is cloud is the thing that fails.

What the first weeks look like

We start with the three controls that are cheap now and painful later: multi-factor authentication everywhere, device encryption and enrolment, and a written joiner and leaver process. Then we inventory the SaaS estate, which usually pays for a chunk of the engagement in cancelled subscriptions. If a customer security questionnaire triggered the call, we work through it in parallel and close the real gaps rather than wording around them.

Nothing is quoted from a rate card. We audit the estate, tell you plainly what we found, and price the work the audit justifies. If part of it is not worth doing, we say so at the quoting stage rather than after you have paid for it.

Scope

What we deliver for startups and scale-ups

Scoped from a site audit, not a rate card. Anything outside the agreed scope is quoted before we start.

Security baseline that survives a questionnaire: Multi-factor authentication, conditional access, device compliance and logging, configured and documented so you can answer a customer review honestly.
Real joiner and leaver process: Provisioning and, critically, deprovisioning across email, code, cloud and SaaS, executed as a checklist rather than from memory.
Device management from day one: Intune enrolment with encryption and remote wipe, applied as people join rather than retrofitted at fifty staff.
SaaS and licence inventory: A current list of what you pay for and what holds company data, which usually pays for itself in cancelled subscriptions.
Tested backup: Backup of Microsoft 365 or Workspace and critical cloud data, with restores actually tested.
Due diligence pack: The documentation an investor or acquirer asks for, maintained continuously rather than assembled in a panic.

When we can touch your systems

Flexible, because you are. We work around release cycles and avoid changes during a launch or a funding process.

Managed clients have a 30-minute response target for critical issues. For a first enquiry, we reply within 4 business hours.

Questions

IT for startups and scale-ups, answered

Where you are

Startups and scale-ups across Hyderabad

Areas where this sector concentrates, and where we already work.

What you probably need

Services that fit startups and scale-ups

The parts of what we do that this sector buys most often.

Startups and scale-ups, Hyderabad

Get a fixed-scope quote for startups and scale-ups

Tell us what you run and where, and we will come back within 4 business hours. Managed clients get a 30-minute response SLA.

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