IT services for HITEC City tech parks and SEZ campuses.
Senior engineers, written SLAs, and 24/7 coverage for the heart of Cyberabad. We support 7+ active HITEC City clients across SEZ towers, GCC campuses, and software product companies, with a 30-minute managed-client response and on-site visits the same day.
- 7+HITEC City clients
- 30 minResponse SLA
- 24/7Coverage
- 99.9%Uptime SLA
Three things tech-park IT has to get right.
Uptime is the product
Engineering teams in SEZ towers cannot afford a half-day of network downtime, every minute is a backed-up code review or a stalled customer demo. Our HITEC City coverage is built around minute-counted recovery, not hour-counted.
Compliance from day one
GCCs, fintechs, and SaaS firms in the area face SOC 2, ISO 27001, RBI / SEBI, and (for funded startups) US-customer audit pressure. We deploy controls and evidence packs from the start so you do not retrofit them at audit time.
Stack matches engineering culture
HITEC City clients build on cloud-native stacks. We design IT around AWS / Azure / GCP, GitHub Enterprise, Okta or Entra, Slack, and Cloudflare, not against them. No legacy AD-pinned constraints unless you actually need them.
On-the-ground delivery in HITEC City.
Engineers nearby
Senior engineers based in Gachibowli, 10 minutes from any HITEC City tower.
30-min response
P1 incidents picked up within 30 minutes, on-site within the same day if remote does not resolve.
15+ engineers
Senior pool across cloud, security, M365, and infrastructure. No first-line filters.
7+ clients
Active HITEC City client base across GCCs, SaaS firms, fintech, and shared-service centres.
Six HITEC City sectors we know intimately.
SaaS and product
Engineering teams that need GitHub, identity, and endpoint security to be invisible-but-airtight. SOC 2 evidence packaging optional.
Global capability centres
GCC operations for US / EU / APAC parents with split-IT models, parent-tenant federation, and time-zone-aware coverage.
Fintech and payments
RBI / SEBI cyber-resilience requirements, PCI DSS where cardholder data is in scope, audit-ready evidence packs.
Data and analytics firms
Data-platform teams with regulated client data, on-customer-environment access, and Power BI / Tableau infrastructure to keep up.
Consultancies and IT services
Multi-client engagements with strict access segregation, BYOD-aware Intune, and project-based identity provisioning.
Retail HQ and e-commerce
Headquarter offices for national retailers with POS estate, vendor connectivity, and seasonal-traffic readiness.
HITEC City sub-areas we cover.
Cyber Towers
Cyberabad anchor SEZ campus
Cyber Gateway
Multi-tenant SEZ complex
Mindspace IT Park
IT-only multi-tower campus
Phoenix Aquila / Kappa / Tetris
Phoenix Group towers
Raheja Mindspace
Raheja anchor IT cluster
Q-City
Mid-rise SEZ workspace
DLF Cyber City
DLF IT business district
Inorbit Mall offices
Mall-attached corporate floors
Six steps from intake to live coverage.
- 1
Discovery call
One-hour call to understand current pain, stack, and audit pressure.
- 2
On-site walkthrough
Engineer visits the office, audits networking, endpoints, and identity posture.
- 3
Findings and SLA
Written findings, prioritised remediation list, and proposed SLA tier.
- 4
Onboarding sprint
Two-week sprint to fix critical gaps and stand up monitoring + helpdesk.
- 5
Go-live
Handover to live SLA. Helpdesk routes to your team. Monitoring dashboards live.
- 6
Quarterly review
Quarterly business review with leadership: incidents, trends, roadmap.
“We moved from a generalist IT vendor to GR after a security audit found gaps we had been told were closed. Within six weeks we had a clean SOC 2 readiness report, a 30-minute SLA we actually hit, and an Intune deployment our engineers stopped complaining about. They are the only IT partner I have used in HITEC City who understood what a SaaS engineering team actually needs.”
Tell us your office, your stack, and your pain. We respond inside one business day.
We Also Serve Nearby Areas
Reliable IT services for businesses across Hyderabad and the wider Hyderabad metro area. Our engineers cover HITEC City and these neighbouring locations: