Managed IT for startups, funded scale-ups and small product teams

For a funded startup managed IT is the corporate layer your engineers should not be running. Product infrastructure stays with your team, where it belongs. We take identity, devices, Microsoft 365, the security baseline and the joiner and leaver process, which is the set of things that is nobody in particular job until it becomes a problem. The trigger for the call is almost always the same: a large customer has sent a security questionnaire, and answering it honestly has revealed that controls people assumed existed do not. So the first phase is scoped to make the answers true rather than merely confident. Multi-factor authentication everywhere including the cloud accounts. Device enrolment with encryption and remote wipe, applied as people join rather than retrofitted at fifty staff, because retrofitting means chasing individuals for laptops they consider theirs. A real offboarding checklist covering email, code, cloud and SaaS, since the most common gap we find is a former employee with live access to a repository. Alongside that we inventory the SaaS estate, which usually pays for a meaningful part of the engagement in cancelled subscriptions and, more importantly, tells you which third parties hold company data when due diligence asks.

Corridor occupiers are usually judged on availability by someone who does not work in the building: a parent company, a client, or an SLA. Managed IT here is about making uptime evidenced rather than assumed.

The common failure is a growing office where IT was fine at 30 seats and quietly stopped being fine at 90. Nobody owns patching, the firewall rules have accreted, and the first sign of trouble is a floor that cannot work.

We take the whole operational load, run it to a documented standard, and report against it so the people asking you for uptime numbers get real ones.

No offboarding process, so former employees keep access to email, code and cloud. Under a managed it contract, we own it end to end under the contract, including chasing whichever vendor is actually at fault For startups, funded scale-ups and small product teams that matters because enterprise customers run security reviews leaves very little room once no offboarding process is the thing that fails.

Personal devices holding customer data with no encryption or management. Under a managed it contract, the quarterly review tracks it, so you can see whether it is getting better or worse For startups, funded scale-ups and small product teams that matters because investor and acquirer due diligence leaves very little room once personal devices holding customer data with no encryption or management is the thing that fails.

SaaS subscriptions paid for and forgotten, and no inventory of what holds company data. Under a managed it contract, we monitor for it and act on the alert rather than waiting for a report For startups, funded scale-ups and small product teams that matters because cost discipline is real leaves very little room once saaS subscriptions paid for and forgotten is the thing that fails.

Flexible, because you are. We work around release cycles and avoid changes during a launch or a funding process.

Managed clients have a 30-minute response target for critical issues. For a first enquiry, we reply within 4 business hours.